REFUND & CANCELLATION POLICY

We understand that plans can change. Here’s our policy for refunds and cancellations:

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1. Cancellation by Participant:
   - Full Refund Period: You will receive a full refund if you cancel your booking 14 days or more before the course start date.
   - Partial Refund: If you cancel between 7 and 14 days before the course starts, you will receive a 50% refund.
   - No Refund: Cancellations made less than 7 days before the course start date will not be eligible for a refund due to the resources already committed.

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2. Transfer Policy:
   - You may transfer your registration to a future course instead of receiving a refund. This option allows for flexibility and encourages customer retention.
   - You can also transfer your registration to another person, should you be unable to attend.

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3. How to Cancel or Transfer:
   - To cancel or transfer your booking, please contact us via email at course@insiderthreats.com.au.

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4. Refund Processing:
   - Refunds will be processed within 7-10 business days to the original payment method.

We strive to provide flexible options while ensuring the best learning experience for all participants. Thank you for your understanding.